Home Platinum Services is essential for maintaining the safety and integrity of your home through water damage restoration in Plano. Water damage can strike unexpectedly, whether from a burst pipe, hot water heater malfunction, or natural disasters like flooding. It’s crucial to address the problem promptly to minimize damage and prevent long-term issues such as mold growth.
At Home Platinum Services, we offer a complete range of water damage restoration services designed to restore your property to its pre-damage condition.
Our expert team is equipped to handle all aspects of the restoration process, from initial water extraction to final repairs.
Water damage can cause extensive harm to your property. Standing water and excess moisture can weaken structural components, damage walls and flooring, and lead to mold infestations. Professional water damage restoration is necessary to ensure thorough drying, cleaning, and repair of affected areas. Our water damage restoration company uses advanced equipment and techniques to detect hidden moisture and restore your property efficiently.
With years of experience serving Plano, TX, and surrounding areas, Home Platinum Services is a trusted name in the water damage restoration industry. Our skilled technicians are trained to handle all types of water damage emergencies, from minor leaks to major floods. We work closely with your insurance company to streamline the claims process and ensure you receive the coverage you deserve.
At Home Platinum Services, we pride ourselves on delivering excellent job performance and customer satisfaction. Our team is dedicated to providing top-notch restoration and remodeling services in Plano, TX.
We have received numerous positive reviews from our customers for our professionalism, responsiveness, and quality of work. When you choose us, you can trust that your property is in good hands.
We are proud to serve the residents Plano, TX, and the broader North Texas region, including Collin County. Our commitment to excellence and customer service sets us apart as a leading water restoration company in the area.
Our restoration process involves several key steps to ensure your property is thoroughly restored:
In the fall of 2019, after a powerful storm passed through, we received an urgent call from a homeowner in Prestigious Preston Hollow. Her house had been severely damaged by a massive tornado, and with rain in the forecast for that night, she needed immediate assistance to secure her roof.
Upon arriving at the scene, I saw firsthand the extent of the damage. The house was in terrible condition—the single-car garage had been completely demolished, and the second-floor roof was partially ripped off by the extremely high winds. Her furniture and belongings were exposed to the open sky, and it was clear that we needed to act quickly.
Despite fallen trees blocking much of the neighborhood and police directing traffic, it took us three hours to reach the house. My roofing crew immediately set to work, covering the entire roof with tarps to protect the interior from further damage. Once the house was secured, we began the cleanup process, which took an entire week to complete. This was all done before the homeowner committed to any repairs or services, simply to help them stay dry and secure.
Over the next few weeks, we worked closely with insurance adjusters for insurance claims to price the project, and eventually received approval to begin repairs and rebuilding. The entire project took four months to complete, and the results were stunning—it now looks as if the tornado never happened.
The project involved remodeling the entire upstairs, which had been gutted to the studs. This included two bathrooms, a game room, and three bedrooms. We also had to rebuild the flooring downstairs, install new drywall, replace all AC units, and completely replace the roof and six skylights.
Beyond the interior of the home, we also had to rebuild the entire single-car garage, which had been nearly destroyed. Additionally, we reframed a portion of the house that was torn apart by the tornado. Rebricking with matching brick was particularly challenging, but the results were flawless—you cannot see where the old brick ends and the new brick begins.
The entire power supply to the house was located in the single-car garage that had been demolished, so we had to rewire the entire house to the panel. Given the scope of the project, I hired a prominent engineering firm to inspect the house. While these extra steps weren’t required by the city or the insurance, it was important to me to provide peace of mind to the homeowner.
Despite the challenges, including the COVID-19 pandemic, we completed the entire project within four months. We understood how much the homeowner needed our help, and we made sure we were there for them, no matter what.
If you’re facing water damage emergencies, don’t wait to seek help. Contact Home Platinum Services for prompt, professional water damage restoration service to get your space back to it’s pre loss condition. Our team is ready to respond quickly and restore your property to its original condition. Call us today to learn more about our services for Plano homeowners, and schedule an appointment.
